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facilitation

empathy

engagement

empossible:

We’re insights and engagement experts helping you reimagine your stakeholder engagement by unleashing the power and capabilities of your people.

Technology is a unique enabler which now plays a pivotal role in how organisations connect with audiences. Augmented reality and AI have evolved to impressive new levels. But we think that technology alone just isn’t enough.

We’re not saying ditch the tech. Augmented reality and AI are still unable to reproduce genuine empathy (not yet, at least).

That’s where our powerful insights-driven human-centred and customer-focused thinking comes in.

Our core drivers of facilitation, empathy, and engagement deliver exceptional, purpose-led results to inform company decision-making.

We connect strategy with engagement to ensure positive organisational governance, sustainability and culture.

We know what can come to life when combining empathy and purpose. We empower you to make anything possible.

What we do

We’re all exposed to what feels like unlimited – and unfiltered – amounts of data. It’s easy to lose sight of what audiences really want and need.

Our unique approach harnesses our decades of engagement and communications experience to help you cut through the noise of overwhelming mass insights. From initial ideation and facilitation, to empathy, engagement, and execution, we pinpoint the crucial information needed and combine it with human-centred thinking to develop creative, more effective ways to engage your audiences and drive a genuine connection with your brand.

We know how powerful the combination of empathy and purpose is, and believe it can break down some of the barriers we think prevent some of the world’s most complex challenges from being tackled.

so, how do we do this?

facilitation: activating hearts/minds

  • Strategic mapping and planning
  • Innovative role-play & immersive exercises with techniques to optimise problem solving
  • Team effectiveness coaching & behaviour mapping
  • Aligning strategy with engagement promoting sustainability & governance,
  • Innovative team / workshop facilitation

empathy: walk in their shoes

  • Human-centred programmes that result in behavioural & cultural change (internal and external stakeholders)
  • Customer & patient-centred thinking that informs organisational decision-making
  • Board-level spokesperson coaching for AGMs, board presentations & milestone events

engagement: mobilising stakeholders

  • Rethinking early stakeholder engagement, working towards a meaningful new value for stakeholders
  • Issues mapping & leadership
  • Training/development
  • Shifting to a participatory approach that satisfies both company & stakeholder needs

about us

We’re led by Rob Gallo, a seasoned communications leader and board level facilitator with 20 years’ experience across the consumer goods and pharmaceutical industries (including Takeda, Mundipharma, Janssen).

Rob helps modernise how organisations relate with their stakeholders in ways that are more relevant and customer-focused. He’s driven by the huge present-day challenges of customer and, in healthcare – patient – needs and how they inform individual and organisational decisions.

He is passionate about the interplay between technology and organisational culture, and the emerging tools to connect with audiences. With collaborator Audrey Liechti, Rob led the award-winning patient engagement initiative In their Shoes which set the industry standard for immersive patient experiences.

In terms of engagement, he created the Europe-wide social media and stakeholder mobilisation campaign, FlyWithIBD, helping a number of European airline partners improve their service offering to patients. In 2017, this was awarded the Most Valuable Patient Initiative by EyeForPharma.

Rob has helped catalyse clarity and direction in key strategic discussions. He is a seasoned team coach and public speaking trainer, supporting executives to engage at marquee events.

contact

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High Tide Strategy Ltd trading as empossible ltd